At Ambica Travels, Ahmedabad (Gujarat), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We collect two types of information to provide better services:

a) Personal Information

Information you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Pickup and drop location
  • Travel and booking details

b) Non-Personal Information

Automatically collected data such as:

  • IP address
  • Browser type
  • Device information
  • Website usage behavior (via cookies & analytics)

2. How We Use Your Information

Your information is used to:

  • Process bookings and provide travel services
  • Communicate booking confirmations and updates
  • Improve our website and customer experience
  • Send promotional offers (only if you opt-in)
  • Provide customer support

We ensure that your data is used only for legitimate business purposes.

3. Sharing of Information

  • We do not sell, rent, or trade your personal information
  • Information may be shared with:
    • Drivers or service providers for booking fulfilment
    • Legal authorities, if required by law
  • Non-personal data may be used for analytics and marketing

4. Data Security

We implement industry-standard security measures such as:

  • SSL (Secure Socket Layer) encryption
  • Secure servers and monitoring systems

While we strive to protect your data, no method of online transmission is completely secure.

5. Cookies Policy

Our website uses cookies to:

  • Enhance user experience
  • Remember preferences
  • Track website performance

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.

6. Third-Party Services

We may use third-party tools (such as analytics or ads). These services may collect data independently and have their own privacy policies.

Ambica Travels is not responsible for third-party data practices.

7. External Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those external sites.

8. Children’s Privacy

Our services are intended for individuals aged 13 years and above. We do not knowingly collect personal information from children.

9. Location Data

With your permission, we may collect location data to:

  • Provide accurate pickup and drop services
  • Improve route planning and service efficiency

You can enable or disable location access at any time. We do not share your location data with third parties.

10. Your Rights

As a user, you have the right to:

  • Access your personal data
  • Request correction of incorrect information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications

To exercise your rights, you can contact us directly.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

Ambica Travels – Ahmedabad, Gujarat
📞 Phone: +91 90163 57051
📧 Email: ambicatravels24x7@gmail.com
🌐 Website: ambicatravels.net

13. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Ahmedabad, Gujarat.